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Return and Refund Policy

Thanks for shopping at www.ecke-case.com If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 15 calendar days to return an item from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must provide the first name, last name and email address used when the product was purchased.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit/debit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us
If you have any questions on how to return your item to us, contact us at contact@ecke-case.com

Return Address
All return items must be shipped at 9858 Clint Moore Road, Suite C-111-183, Boca Raton, 33496 Florida, United States.

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